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Tell me what's on your plate

A few sentences on what you're working through is all I need to get started: a specific product or flow that isn't performing the way it should, a UX team that needs structure or direction, a research or tooling decision you're stuck on, or just a sense that something in your digital experience could be sharper. There's no wrong way to describe it. If you're still framing the problem yourself, that's a perfectly good place to start. I read every message myself and follow up personally.